Automated Customer Service on WhatsApp in Malaysia

Automate your sales and support to engage with your customers on WhatsApp.

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Empowering Companies to Stand Out with Customer Experience

Turning First-Time Buyers into Repeat Customers

70%

Faster Responses

with WhatsApp automated messaging and canned responses

40%

Faster Resolutions

when on-point routing assigns the right agent for each issue instantly

2x

Better CSAT and NPS Scores

when improved response and resolution times boost customer satisfaction

Multiple Agent

Share the LuluChat WhatsApp inbox across your team with support for an unlimited number of agents.

Chatbots

Create no-code WhatsApp chatbots to provide instant responses to common requests.

Broadcast

Push out your WhatsApp campaigns and engage with high-response WhatsApp messages.

Custom Notifications

Re-engage to bring visitors back and increase WhatsApp conversions.

Communication

Tag contacts, categorize, and target them in groups using personal WhatsApp communications.

Easy integrations

Pre-built integrations let you integrate with your tech stack and configure it in a few clicks.

Seamless collaboration with teammates

  • Collaborate with your teammates and respond quickly for a wonderful customer experience.
  • Work together efficiently across teams through WhatsApp automatic chat assignments & internal notes.

Explore Team Inbox >>

Automated Chatbot with Instant Responses

  • Use a WhatsApp chatbot to route leads & answer basic queries and map your customer engagement journey with a flow builder.
  • Deliver personalized quick replies with an automated 24/7 virtual sales assistant.

Save Time with Automation >>

Personalize Broadcast Messages Campaigns

  • Send WhatsApp personalized promotional messages with one click to strengthen your customer engagement.
  • Send a WhatsApp message to promote repeat orders and increase your sales.

Send Broadcast Campaign >>

Custom Notifications Automate Workflow

Send automated notifications to your customers through WhatsApp

Send Custom Notification >>

Get a Free WhatsApp Chat Button for Your Website

  • Customise and create your WhatsApp Widget
  • Get more enquiries from your website visitors

Create Own WhatsApp Widget >>

Supercharge Business with Zapier Integration

Connect WhatsApp Automation with apps you use and love. Chat with your customers, send their details to your CRM, booking system, and manage orders.

Explore Marketplace >>

Grow your Business with LuluChat

Get your WhatsApp Automation to Level Up your Business.

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