What if I reach the monthly message limit?

When you exceed your monthly message limit, you can top up anytime as low as $19 only.

Does LuluChat offer advanced automation setup and training for our team?

Yes, we do! Our dedicated onboarding team will set up everything from staff permissions to customer flows and even automation rules. Contact us now to learn more!

What are the available methods of payment?

We accept all major credit cards through our accredited payment gateway partner, Stripe. You can pay using credit/debit cards.

Can I cancel anytime?

Plans can be canceled at any time without incurring any cancellation fees and will no longer be renewed at the next renewal date. All data stored on your accounts will also be erased within 3 months or upon request.

Can we switch from a monthly to an annual plan anytime?

Yes. You can easily switch from a monthly to an annual plan anytime.

Can I get a refund for my canceled subscription?

No, LuluChat does not offer refunds or credits for subscription charges or the time you do not use your account.