WhatsApp Business for Companies: Everything you must know for growth

When we compare time with people, the past days elaborates that people had to send mails to one another for interaction and these days are described as instant messaging interaction with everyone has made our life rapid. Every now and then a new messaging app is poped out with its own features and functionalities but WhatsApp distinguishes itself as one of the simplest yet reliable applications to communicate with everyone.

WhatsApp App

Basically, this application is dedicated to personal usage. End-users interact with their family and friends using this app. This app is for sending all the multimedia and communicating with everyone. In short, it can be defined as a social media platform to interact with everyone.

What is WhatsApp Business App?

In the definition of the WhatsApp Business app, we can say that it is created specifically for all small-minor-sized businesses. With the help of the WhatsApp Business App, anyone can design a catalog to display their products to the audience who are connected with them. It is one of the easiest and simplest applications for handling your business inquiries and quickly replies to them back. It effortlessly automates the communication with your customers.

Features of the WhatsApp Business App include the display of opening hours, text message modules, offers Verified WhatsApp accounts, showcase product catalog, etc. Mostly if you are in business with 2-3 employees maximum then WhatsApp Business Application is a perfect business solution for you to grow your business and interact with your customers.

What is WhatsApp Business Automation?

Apart from WhatsApp App and WhatsApp Business Application usage WhatsApp provides an add-on WhatsApp Business Automation for all medium and large businesses. We know that WhatsApp App and WhatsApp Business App have almost the same features and functionalities but there is a vast difference between WhatsApp Business Automation.

WhatsApp Business Automation can be defined as a communication application for all medium-sized and large-sized companies and businesses. WhatsApp Business Automation helps businesses to easily connect and interact with customers all over the world. It is known as one of the simplest yet effective ways to communicate with the customer.

Therefore, with the help of developers, the integration of WhatsApp Business Automation enables you to communicate with your customers and provides a platform where you can interact with the users.

Why companies should use WhatsApp Business Automation?

WhatsApp contains some interesting facts in which WhatsApp is in the top position when it comes to messaging platforms with more than 2 billion users worldwide covering more than 180 countries. The daily average of messages is 60 billion messages per day.

This can be the best reason for all the companies to take their businesses on the WhatsApp platform. With the help of WhatsApp Business Automation the companies can easily send WhatsApp order notifications, multimedia messages like images and videos, send appointment reminders, customer feedback, shipping alerts, and support notification messages.

Using WhatsApp Business Automation one can rapidly answer the queries that are asked by customers and convert the chats into customers.

Get Started with WhatsApp Business Automation

In case you require to utilize WhatsApp for your company immediately then LuluChat is the perfect solution for you. LuluChat provides your company with a plug-and-play software solution! With the help of LuluChat, you can immediately get started the WhatsApp Business for customer interaction within just a few minutes. If you are in search of a WhatsApp Business Automation solution then your search ends here. This is a perfect choice of solution for all businesses having 10 or more 10 employees.

Capabilities of LuluChat WhatsApp Business Automation

Send Notifications on WhatsApp

With the help of the LuluChat WhatsApp Business Automation, you are capable of Sending Notifications to customers via the WhatsApp Platform. Send order notifications, payment-related notifications, shipping update notifications, and much more.

Support Customers on WhatsApp

Utilizing the LuluChat WhatsApp Business Automation you can easily handle all the customer queries and reply faster. LuluChat provides Multiple Agents feature in which you can easily manage your customers by utilizing the Shared Inbox between your customer support agents.

Build a No Code Chatbot on WhatsApp

LuluChat’s Automation Feature helps you to create a no-code chatbot in just a few minutes. With the help of the WhatsApp chatbot, you can offer priority support to your customers at the initial level by replying to them back quickly with the help of saved resources provided by the company.

Features of using WhatsApp Chatbots:

  • 24/7 Availability and never on any leave.
  • Quicker and faster to reply back to customers.
  • Patient enough to wait for customer’s replies.

Benefits of WhatsApp Business for your Customers:

  • One of the most used and loved communication platforms worldwide.
  • WhatsApp is easy, simple, and quick to utilize for customers.
  • Customers are free to chat using cross-device on the office desktop or on-road via smartphone.
  • Effortlessly send images, audio, videos, or any multimedia to explain more precisely.
  • Customers can get back replies faster than any other platform.

Benefits of WhatsApp Business for your Company:

  • WhatsApp allows you to reach worldwide as it is used by more than 2 billion people globally.
  • Admin can reply back to customers' inquiries faster than phone or e-mail comparatively.
  • The automation feature helps the admin to save time in replying to customers.
  • Save the costs that you spend on the call centers.
  • Customers are more satisfied when they are replied back within seconds which will increase the customer engagement of your company.
  • As of end-to-end encryption of WhatsApp, your customers will never feel insecure.

Expectantly, all are ready to get started. LuluChat bestows the easiest and cost-effective way to start WhatsApp Business for your company. That’s it all clear with the benefits of WhatsApp Business Automation then don’t waste time leveling up your business using LuluChat’s WhatsApp Business Automation.

Want to start using WhatsApp for customer service? Talk to our experts and learn how to deliver the best experience on WhatsApp

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